Conflict can be a serious problem in every organization, no matter what form and level of complexit

Organizations are made up of a wide variety of different components and each has a dependency in the process of cooperation to achieve certain goals. Differences were found in organizations often results in a mismatch which eventually lead to conflict. This is because basically when there is an organization, then indeed there are many potential conflicts.
Conflict can be a serious problem in every organization, no matter what form and level of complexity of the organization, if the conflict is allowed to drag on without resolution. Because the skills to manage conflict is necessary for any leader or manager of the organization.
This paper attempts to present what is actually defined as a conflict within an organization, views on the conflict, sources and types of conflict, as well as how to implement conflict management in organizations.
Conflict management is a series of actions and reactions between actors or external parties in a conflict. Including conflict management in a process-oriented approach that leads to a form of communication (including behavior) of the perpetrator or external parties and how they affect the interests (interests) and interpretation. For outsiders (outside the conflict) as a third party, which is needed accurate information about the situation of conflict. This is because effective communication among actors can occur if there is confidence in the third party.
According to Ross (1993) that a conflict management steps taken by the offender or a third party in order to steer the dispute towards a particular outcome that may or may not result 67152 in a final form of conflict resolution and may or may not be conducive to calm, positive, creative , agree, or aggressive.
Conflict management can involve self-help, cooperation in solving problems (with or without the help of a third party) or a decision by a third party. A process-oriented approach to conflict management refers to the pattern of communication (including 67152 behavior) the actors and how they affect the interests and interpretations of the conflict.
Conflict Transformation, addressing sources of social conflict and the wider political and trying to change the negative force of war into a social and political forces are positive.
The stages above is a unity that must be done to manage conflict. So that each stage will involve earlier stages 67152 eg conflict management will include conflict prevention 67152 and resolution.
While Minnery (1980:220) states that a conflict management process, 67152 as well as urban planning is a process. Minnery (1980:220) also argues that the conflict management process of urban planning and the rational part is iterative, meaning that the approach to conflict management model of urban planning experience improvements 67152 continuously until it reaches a representative model and ideal. Similarly, the conflict management 67152 process described above, that the city planning conflict management includes several steps: the acceptance of the existence of conflict (avoided or suppressed / ignored), clarification of the characteristics and structure of conflict, conflict evaluations (if useful then proceed with the next process) , determine action 67152 required to manage conflict, and to determine the role of the planner as a participant or a third party to manage conflict. The whole process takes place in the context 67152 of urban planning and planners as an actor involves managing conflict either as a participant or a third party.
Goal: improve communication 67152 and understanding between groups in conflict, and seeks tolerance and so that more people can mutually accept the diversity that exists therein.
Considers 67152 that the conflict is rooted due to basic human needs (physical, mental and social) are not fulfilled or thwarted. It is often a core subject is security, 67152 identity, recognition, 67152 participation, and autonomy.
Goal: help conflicting parties to separate personal feelings with various problems and issues and enable them to negotiate based on their interests rather than specific positions that have been fixed. 67152 Then launch a process of mutual agreement of both parties or all parties.
Target: facilities through workshops and dialogue between parties in conflict, so as to identify the threat and fear among the parties and build empathy and reconciliation between them.
Assume that the conflict caused by the incompatibility 67152 d